Professional Onboarding & Migration Services

Maximize your investment with our professional services support.

Benefits to Users

Prime Technologies offers assistance to implement your new FDA/ISO compliant calibration management solution for large or small businesses.

Programs are designed to maximize your investment, complement your organizational structure, and meet your specific objectives. From day 1 planning through complete system life cycle, you can count on Prime Technologies for the most reliable, professional customer experience and services.

Our Services

We offer a wide range of services to support your implementation.

Our team of ProCal experts has the experience and training needed to guide your project to success in accordance with FDA and ISO guidelines. The list to the right shows a few of the professional services we offer.

Project Planning & Management

We can provide managers and any level of support staff to make certain that your deployment is delivered on time and with the most cost-effective strategies.

Application Training

Training can be customized to your needs and classes can be scheduled at your facility, via the web, or at our training center in Exton, PA. ProCal experts are available for both administrator and user training.

Software Validation & Testing

Each version of ProCal is validated before release following current GAMP guidelines. Our development and testing policies have been audited and approved by many of the largest Life Sciences companies.

Integration to Other Systems

Our Data Exchange Utility and ProCal Connector offer a convenient interface allowing calibration data and records to be shared with other applications. Integration to SAP, CCMS and other platforms is possible.

Data Migration & Mapping

Our software engineers have extensive experience, powerful software tools and proven test methods that guarantee successful migration of your historical data.

Custom Report Development

ProCal includes over eighty standard reports ranging from customary scheduling and calibration certificates to statistical management reviews. New reports can be added, and existing ones modified using Crystal Reports.

User Support

We believe that providing the highest quality support and maintenance to your system is invaluable. We offer different support options to meet your specific needs.

Implementation Workflow

A typical software implementation flow has the following steps:

Pre-Project Planning – Involves researching requirements thru to funding.

Planning – Starts with a project plan and steps and dates of implementation.

Design – The software is configured to meet your company needs and deployment plans are setup.

Implement – Everything from system install to add-ons like custom reports and test type packages.

Validate – Risk assessment is performed along with scripts, IQ, OQ, PQ, DM, and execution.

Deployment – Users receive training on the new system and the system is made live.

Note: The above descriptions are just a fraction of the work being completed and meant as a general overview.

Testimonial

“Once our team saw that using mobile PCs instead of clipboards gave them increased access to information – and actually aided the data entry process – they embraced the new system. The team clearly saw how the new ProCal technology made them more effective.”

Life Sciences Global Corporation

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