ProCalV5 & Eastman Chemical Company: A Real Success Story
Eastman Chemical Company, Kingsport, TN, is one of the largest chemical manufacturers in the United States. Following an exhaustive search lasting over a year, Eastman Chemical selected Prime Technologies’ paperless, compliant calibration management software, “ProCalV5” to replace their old obsolete system.
Prime Technologies, Inc., a privately held corporation located in the greater Philadelphia, PA area has been an industry leader in Calibration Management Software since 1993. ProCalV5, their newest product release, was designed in close consultation with calibration professionals and quality managers to give users more power. It delivers increased functionality, improved management controls and the ability to communicate with Documenting Field Process Calibrators. Prime Technologies offers all this in a package that helps assure compliance for even the most stringent regulatory or quality requirements. This is exactly what Eastman Chemical’s Calibration Manager, Ada McConnell, was looking for. Additionally ProCalV5’s options and scalability provided a solution up to the measure of her growing companies’ needs.
Ada McConnell, when interviewed reported that at first she had concerns. “Transitioning between the old calibration management system and ProCalV5 could have been a complex and difficult job.” Ada says that her fears were soon alleviated. “ The implementation went extremely smooth thanks to Prime Technologies’ excellent service and knowledgeable staff.” The Prime Project Team even converted all the old system records and provided custom tailored on-site training for Eastman Managers and Technicians. Except for a few minor problems during the transition period, all which were handled, in what she recalls as “record time”, Prime Technologies service and software performance made her feel very good about her selection of ProCalV5.
Overall, the transition was completed on time with exceptional results. With a successful system implementation, Ada McConnell feels that Prime Technologies, Inc. has become a reliable and valued resource for Eastman Chemical.
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